Commercial Aviation

With more people travelling on larger aircraft for longer distances, the risk of a medical diversion has increased significantly.

Major international airlines such as Emirates, Etihad, V Australia, bmi and Virgin Atlantic have equipped with the Tempus on board telemedicine system because it enables fast, informed decisions and treatment advice avoiding costly, stressful and unnecessary medical diversions and significantly reduces the risk of aircraft downtime and disruption to fleet schedules.

In order to be totally effective on-board telemedicine equipment must empower cabin crews to measure vital signs information from a sick passenger, such as pulse rate, temperature and performance of the heart and to transmit clinical quality information quickly to doctors at the ground based medical response center.

Tempus IC™ is the system of choice because it enables crew members to collect and transmit a sick passenger’s vital signs with simultaneous voice, data and video connectivity; this significantly optimises the quality of on-board medical provision for passenger and crew during a medical incident in-flight.

In today’s litigious society medical incidents can have financial as well as medical consequences for airlines. Tempus enables airlines to fulfil duty of care obligations to passengers, clearly demonstrating that optimal steps have been taken to deliver protection, thereby reducing potential litigation risks for airlines.

The equipment fulfils our primary duty of care by enabling the very best in medical protection for our crew

Captain G. Roumantjas, Metrostar Management Corp.

You can´t put a price on someone´s life and this is the best chance I have of saving one.

Captain K. Moore, MY Lady Sheridan

Enables Royal Jet to maintain its commitment towards VIPs requiring absolute discretion in their travels

Captain T. Gabriel, CEO Royal Jet

We are confident that with Tempus our customers will receive the best medical care currently available on aircraft today

Dr. C. Webster, Snr VP Medical Services, Emirates

bmi purchased Tempus to enhance the quality of care provided to passengers during in-flight medical emergencies

Dr. G. Cresswell, Chief Medical Officer, bmi

The parameters available are essentially the same as those one would have in most emergency rooms

Dr. P. Alves, VP Medical Services, MedAire Inc

    Key features include:

  • Full set of monitoring features including blood pressure, pulse oximetry, wireless tympanic temperature, capnography, 12-Lead diagnostic ECG & glucometry
  • Unique iAssist™ help screens are critical for non-medical & intermittent users such as cabin crew
  • Variety of training options available for a minimal investment. Users can be fully trained on Tempus IC™ within half a day
  • Market leading levels of robustness
  • Small, lightweight & easy to carry, making Tempus IC so ideal to store in the cabin
  • Two six hour batteries with intelligent battery management keeps Tempus IC & all Bluetooth functionality ready for use
  • Battery notification & consumables usage reporting
  • Integral camera with backlight for still & moving video, helps maximizes your medical response centre effectiveness
  • Wired & wireless headset options enable a continuous voice link to a medical response centre, such as MedAire
  • RapidPak™ clip enables fast deployment of key vital signs parameters
  • Integrated wired & wireless communications enable simultaneous voice, video & data transmission over all types of communication links
  • Tempus IC ™ does not need to leave aircraft between uses
  • No maintenance or calibration required

  • * subject to storage and conditions of use

In order to be totally effective, on-board telemedicine equipment should empower cabin crews to measure vital signs information from a sick passenger, such as pulse rate, temperature and performance of the heart and to transmit this information to doctors on the ground.
Cabin crew must therefore be able easily connect the medical device to the aircraft’s on board cabin communications platform in order to be able to speak via 2-way voice and transmit vital signs data information to a doctor at a land-based medical response centre, like MedAire.

Timely and accurate delivery of the vital signs voice and data information will then empower the doctor to make a more informed decision on the immediate care of the sick passenger and ultimately best advise the captain whether the aircraft should be diverted to enable the passenger to receive more specialized medical assistance.

To ensure this whole process is effective it is essential that the device is intuitive and simple to use, especially given that cabin crews may not have a medical background, and will very likely only use this equipment on an intermittent basis – this can be as little as once every 6-12 months for a given member of cabin crew.

Additionally, RDT’s unique RapidPak™ technology ensures the system is always ready for use.

All of RDT’s commercial aviation cutomers selected Tempus IC™ having seen its ease of use features in action.

RDT technology is already in service on over 12 airframes and 40 satcoms/IFE combinations.

Tempus IC™ is designed to work with many communication links including analogue modem RJ-11 connectivity which utlises low speed Classic satcom and Ethernet RJ-45 connectivity over Swift64 High Speed Data. Tempus is also future-proofed to work optimally with emergent Swift Broadband and on-board WiFi satcom.

RDT have already performed all of the necessary integration work to support connectivity over many different systems.

Tempus is flying operationally on A330-200/-300, A340-300/-500/-600, A380, B777-200/-200LR/-300/-300ER and B747-400 aircraft types, utilising a variety of IFE platforms from companies like Panasonic, Thales and Rockwell Collins; this makes it quick and simple to deploy with new customers.

Even if your fleet has mixed communication protocols, Tempus is easily re-configured to move from one communication set up to another.

Users can be fully trained on Tempus IC™ within half a day. A variety of training options are available to suit the needs of each individual airline and RDT can custom develop courses with airline training departments. RDT training courses have been delivered successfully to over 4000 Tempus users.

Typically airlines prefer us to organise train-the-trainer courses and to help develop materials that integrate with existing training resources.

Sessions are interactive and are designed specifically to meet the needs of non medical, intermittent users. This ensures that cabin crew are able to use Tempus even 12 months after initial training.

Because the device is so intuitive to use and the integrated iAssist™ help process is so comprehensive, cabin crew should not require refresher training. However, this very much depends on each customer’s individual protocols.

Quality is key to all aspects of RDT’s products, services and business philosophy. This is demonstrated by our ongoing adherence to meeting the most stringent international quality systems standards such as EN ISO 9001:2008, EN ISO 13485:2003.

Tempus and its battery have been designed to comply with the particular requirements for use in aviation applications. Consequently, the requirements of the US FAA, EU EASA and international JAA have been taken into consideration in the design of the product.

Therefore, in order that the requirements of the FAA (AC91.21-1A) and the CAA (AIL0176 and AWN 12 appendix 39) can be met by operators using Tempus on their aircraft, RDT have:

  • Tested Tempus to ensure that it complies with all the relevant sections of RTCA DO-160 E as well as those for electromagnetic compatibility (EMC)
  • Documented all the information relevant to the design, construction and testing of Tempus and its battery in a Declaration of Design and Performance (DDP). The DDP is provided to client’s technical representatives to enable them to easily ensure the aircraft carrying Tempus continues to meet its operational regulations

  • Medical Regulatory Compliance

  • US
    RDT’s products have been cleared to market (510k) in the USA by the FDA. In addition, RDT’s manufacturing facility complies with the cGMP requirements of US 21 CFR Part 820

    Tempus is CE marked under the European Medical Devices Directive (MDD – Directive 93/42/EEC)

    RDT and its products have been independently certified to meet the requirements of the Directive under Annex II – Full Quality Assurance. Consequently, RDT’s design and manufacturing facility is certified under the internationally recognised quality assurance standards ISO9001:2008 and ISO 13485:2003

    Tempus is licensed under the Canadian Medcical Devices Regulations, Section 36

    Tempus is listed by the Australian Therapeutic Goods Administration (TGA)

  • Safety
  • RDT’s products are certified to the relevant international safety standards such as IEC60601-1 for the General Requirements for Safety of Medical Electrical Equipment, IEC60601-1-1 for the Requirements for Medical Electrical Systems – Medical Electrical Equipment, IEC60950 for the Safety of Informational Technology Equipment

  • EMC
  • RDT’s products are certified to the relevant international standards for general electromagnetic compatibility (EMC) such as IEC60601-1-2:2001 for the EMC requirements for Electromedical Equipment, CISPR 11 and the US 47 CFR Part 15 (FCC)

  • Environmental
  • In addition to meeting the rigorous testing requirements for use in an aircraft cabin, Tempus also meets the water ingress test of IEC529 IPX6 (power hose)

  • Communications
  • Satellite – There are no specific regulatory or conformance requirements for products using satcoms networks. However, please note that Tempus has been designed to transmit voice and data communications using all types of satellite channels

    GSM/WiFi – The GSM and WiFi interfaces used in Tempus are certified for compliance with the requirements of all major market places e.g. the US FCC (US 47 CFR Parts 15C and 24) and the EU RTTE Directive. The interfaces also meet the following standards:

  • GSM – 3GPP TS 51.010-1, ETSI EN 301 489-1, ETSI EN 301 489-7, ETSI EN 301 511
  • WiFi – ANSI C63.4:2001, ETSI EN 300 328, ETSI EN 301 489-1 & ETSI EN 301 489-17

  • Data Security
  • RDT’s products comply with the requirements of the US Health Insurance and Portability Act (HIPAA) and include proprietary hardware-based encryption technology in addition to the 128bit software-based security encryption required by the US Centres for Medicare and Medicaid Services

    Furthermore at all stages where patient data is handled i.e. from collection and transmission through to display, storage and retransmission to the client’s own physician over the web, RDT’s technology ensures issues of access, authenticity and security are never compromised

    In addition, RDT’s products meet the requirements of the UK Data Protections Act

  • Delivery Documentation
  • Tempus is provided with a Certificate of Conformity which declares that it conforms to the specifications laid down in an associated DDP. The DDP is provided to the client’s relevant technical/engineering contact